Social Media
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RTC Social Media Policy
The Regional Transportation Commission of Southern Nevada (“RTC”) is both the transit authority and the transportation-planning agency for Southern Nevada and hereby sets forth the following policy and disclaimers for its use of Social Media. “Social Media” is defined as any web-based platform hosted by a third-party that enable users to participate in social networking.
RTC considers Social Media to be an invaluable tool to facilitate communication and transparency with the public. RTC utilizes Social Media, including, but not limited to, Facebook, Twitter, Instagram, YouTube, and Linked-In to keep Southern Nevadans up-to-date on the latest news and learn more about RTC. YouTube is also used to host recordings of RTC meetings, and RTC’s Twitter feed is intended to keep drivers and transit-passengers informed of travel impacts through our Freeway and Arterial System of Transportation (“FAST”) and RTC public transit alerts.
Disclaimer
Communications made to RTC using a Social Media channel or page will in no way constitute a legal or official notice or comment to RTC for any purpose unless noted that comments will be part of a public record. RTC cannot attest to the accuracy of all the information provided by third-parties or any other linked sites. RTC does not endorse any comments or images posted on RTC’s Social Media pages and such comments or images do not necessarily represent the views of RTC.
Oversight
RTC monitors its Social Media accounts Monday – Sunday from 7:00 a.m. until 6:00 p.m., and will respond to inquiries in a timely manner. Please note, responses may be delayed Friday – Sunday and on holidays. However, all service-related questions or comments that require an immediate response should be directed to the RTC customer service at 1-800-228-3911. Your questions may also be answered by visiting https://www.rtcsnv.com/.
Code of Conduct
RTC appreciates your comments, ideas, and concerns and encourages respectful discourse. In order to best serve the public, the following code of conduct provides guidelines on how to best interact with RTC’s Social Media pages. RTC does not discriminate against any viewpoint but reserves the right to remove comments and block individuals that violate this Code of Conduct.
RTC considers the following comments unacceptable:
- Vulgar, offensive, defamatory, or harassing language.
- Personal attacks or offensive terms that target specific individuals or groups.
- Comments that incite violence or illegal activity.
- Comments that promote, endorse, or oppose a service or product, political party, person campaigning for elected office or ballot proposition.
- Promotion of goods or services.
- Comments infringing on copyrighted or trademarked material deemed to be an infringement of intellectual property.
Privacy
RTC’s privacy policies do not apply to RTC’s Social Media channels and pages because those channels and pages are not hosted by RTC. By accessing or using each particular RTC Social Media channel or page, you are accepting the practices described in the hosting platform’s privacy policy.