Pickup by Appointment

Library patrons can put items on hold in the catalog and then schedule an appointment to pick up these items.

Locations for pickup

How to request items for Pickup by Appointment

  1. In the catalog, view the item you are interested in.
  2. Items that can be scheduled for pickup will say “Request for Pickup” in the right column (or farther down the screen if on a mobile device).
  3. Following the instructions in the catalog, submit a request for the item to be put on hold for you at Memorial Library.
    • When this request is received, library staff will need time to locate the item and get it ready for you. This could take a few business days.
    • You can submit hold requests for multiple items that you want to pick up.
  4. Once the items are ready for you, you will receive an email indicating that you can schedule a pickup appointment or visit the library during any open hours.
  5. If you choose to schedule an appointment, use the link in the email to make an appointment to pick up your items. You only need to schedule one appointment for all of your held items.
  6. After you make the appointment, you will receive an email confirming your appointment and providing instructions on how to pick up your items.

If you have questions during this process, you can contact Circulation Support or Ask a Librarian.

Please see our Accessibility page if you are unable to access our libraries physically due to health reasons.

Yes. Up to 50 items for UW-Madison students, faculty, and staff. Up to 5 items for community members.

Yes, although you need to contact Circulation Support or Ask a Librarian. If you miss your appointment date, we will hold your bag for a week at the Circulation Desk. Come in during any open hours to claim your item(s).

Call 262-3343 or use our chat function on Ask a Librarian. If you miss your appointment date, we will hold your bag for a week at the Circulation Desk. Come in during any open hours to claim your item(s).

No. You only need to schedule one appointment for all of your held items.