elliot deherrera
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Pretty good start towards making things easier for the patients and doctors. However it's frustrating because it frequently shuts down and the "copy and paste" feature needs work. I like to type up my responses somewhere else then copy and paste it into osmind. Ps:it's not crashing as much but now I can't see what the latest reply is because the area where you text is covering it up.
28 people found this review helpful
Osmind Inc.
December 13, 2023
Thank you for taking the time to review the Osmind App, Elliot. Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at helpdesk@osmind.org.
Lora Abernathy
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I did all my check in stuff on my PC because it's difficult for me to type on my phone. After I submitted everything weeks ago, I continue to get reminders twice a day to complete the survey and send it to my provider. It's very annoying. I have uninstalled the app, blocked the number, and still get 2 texts a day. My provider hasn't been able to stop them either and says he has heard this from several patients. STOP sending me reminders!
22 people found this review helpful
Osmind Inc.
December 13, 2023
Thank you for your feedback, Lora. We are sorry to hear about any inconvenience with the notifications. First, you can go to Settings > Notification Preferences to turn off text notifications. Your provider has the ability to turn off email notifications. Alternatively, you can text back 'STOP' to end text notifications. We hope this helps!
Malcolm Nothing
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Doesn't work. When trying to make an account. First you have the login page, and you click "activate" as a new patient. You enter your email address, and then they send you an email to confirm your email address. You click the link in the email, and it just takes you to the initial login page. So you click activate again, and it wants you to confirm your email address again. And you just repeat those steps over and over and over again, and you never even get to log in. Stupid app.
5 people found this review helpful
Osmind Inc.
February 22, 2024
We're sorry to hear about the difficulties you faced in creating your account on our platform. We suggest accessing the web app via a computer using this direct link: https://app.osmind.org/activation. This should bypass any compatibility issues encountered on mobile devices.
If you have more trouble, please contact us at helpdesk@osmind.org.