Lisbon Elementary - Student and Family Technology Support Request Form

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Before submitting a request, please make sure you have used the Student Technology Resources course (https://hcpss.instructure.com/courses/77796) in Canvas to see if the solution to your problem is listed there.

If your child is experiencing technical issues using their Chromebook, trying to access Google Meet, or accessing their teachers' Virtual Learning content, please complete this form to receive tech support. Mrs. Bennett (Technology teacher), Mrs. Hastings (Media Specialist) will be responding to these requests. Please allow 24 hours for a response.

Email *

Parent/Guardian's First and Last Name

Preferred Contact Email Address

Preferred Contact Phone Number

Student's Name

Student's Identification Number (If known)

The student ID number can be found in HCPSS Connect.

Check the application(s) you need assistance with:

Account username and/or password

Canvas

Chromebook

Google Meet

G Suite (Google docs)

HCPSS Connect (Synergy, Family File, etc.)

Other:

Description of the issue

Please provide any error messages, links and/or description of the issue

Send me a copy of my responses.

Submit

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