Internationalization and HRM strategies across subsidiaries in multinational corporations from emerging economies—A conceptual framework

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Abstract

The rapid rise of multinational Corporations (MNCs) from emerging economies has led to greater interest and urgency in developing a better understanding of the deployment and diffusion of managerial strategies from their perspective and without assuming the prevailing Western ethnocentric orthodoxy. This paper develops a conceptual framework of global HR strategies and practices in MNCs from emerging economies across their subsidiaries in both developed and developing markets. Using data from a pilot study of an Indian MNC, it provides insights and guidance into the motives, strategic opportunities and constraints in cross-national transfer of HR policies and practices in a multi-polar world.

Introduction

“In the coming decades, China and India will disrupt workforces, industries, companies, and markets in ways that we can barely begin to imagine.” (Engardio, 2008, p. 23)

Research on MNCs has tended to be focused on those from developed countries establishing subsidiaries either in other developed economies (e.g. U.S. to the UK) or into developing economies (e.g. the USA into Latin America). U.S. firms invested in Europe from before 1939 but the major push came after World War Two (Ferner et al., 2004). Japanese MNCs began to locate in advanced economies, particularly in the 1980s. While, there has been a rich stream of MNC research in this area, there has been relatively less research on newer industrialized (e.g. Taiwan, India and South Korea) to the more industrialized economies (Glover & Wilkinson, 2007, p. 1438). This is a new era which is often referred to as a ‘new geography of investments’ (UNCTAD, 2004). While most MNCs come from the world's top five economies, a growing number are from developing and newer industrialized economies. UNCTAD (2006) categorizes developing economies into two groups—South Korea, Taiwan and Singapore who are newer industrialized and have an established track record as outward investors and those such as India and China that are rapidly developing.

In this paper, we widen the horizon of International HRM to include HRM strategies and practices from emerging economies. The purpose of the paper is to explore how HRM strategy of the MNCs in emerging economies is formed and how it operates in practice. First, we outline the issues relating to emerging MNCs. Second, we develop a conceptual framework of global HR strategies and practices in MNCS from emerging economies. This provides managerial insights and guidance into the motives, strategic opportunities and constraints in cross-national transfer of HR policies and practices. It uses the data from the pilot study of an Indian multinational company to test the conceptual framework and propositions. The paper concludes with a discussion of how our findings relate to existing research and identify directions for future research.

This paper helps to identify and analyze ‘the travel of ideas’ (Delbridge, 1998, Garrahan and Stewart, 1992) between the East and West, in terms of the motive and opportunity behind cross-national transfer of HR policies and practices. Such an understanding of corporate management thinking and practice in Asian MNCs helps practitioners understand their own strengths and weaknesses in the new scheme of things and assists them in strategizing accordingly as to how best to influence the top management layers and players. This would in turn assist them to facilitate a smooth ‘travel’ of policies and practices across subsidiaries (Ferner, 2009).

Section snippets

The new multinationals

The world investment report from UNCTAD (2010) indicates that although developed-country transnational corporations (TNCs) account for the bulk of global foreign direct investment (FDI), developing and transition economies have emerged as significant outward investors accounting for one quarter of global FDI outflows in 2010, the bulk of which came from Asia. Similarly, the growth rate of the number of TNCs from developing countries and transition economies over the past 15 years has exceeded

Country of origin effect on strategy

One of the key challenges facing the MNCs is how to balance between the need for global integration and local adaptation. National origin of MNCs is seen as a major influence in determining this balance (Ngo, Turban, Lau, & Lui, 1998, p. 632). Contrary to Ohmae's (1990) view of a borderless world and nationless corporations, cultural and institutional determinants in the country in which firms were located are seen to be salient determinants arising from a firm's context (Chang and Taylor, 1999

Conceptual framework

This paper deals with strategic international human resource management (SIHRM) that explicitly links HRM with the strategic management processes of the MNCs in emerging economies and emphasizes coordination or congruence among the various HRM practices. It focuses on SIHRM orientation, i.e., the “general philosophy or approach taken by top management of the MNC in the design of its overall IHRM system, particularly the HRM systems to be used in its overseas affiliates” (Taylor, Beechler, &

Indian multinationals

Between 2004 and 2007, India's outward flow of FDI rose sharply from $2 billion to $14 billion (UNCTAD, 2008). As a result, in 2008, seven Indian multinationals featured in Global Fortune 500 and twenty in Boston Consulting Group's BCG 100 new Global Challengers (Sirkin, Hemerling, & Bhattacharya, 2008, p. 23). The services sector constituted 38% of Indian FDI stock in 2006 mainly in IT, communications and software. Indian multinationals are largely private owned and cover a wide range of

Pilot study of an Indian multinational

As part of a larger research project that focuses on Indian multinationals as representatives of emerging economy MNCs, the authors conducted a pilot study of a large Indian IT multinational company, referred to here as Alpha Services. Alpha Services is one of the top five Indian consulting and IT services companies with a turnover of about US$ 2.5 billion from its operations in over 44 countries that employ around 45,000 professionals. It operates in three business segments, namely, IT

Managerial relevance

Our pilot study of an Indian MNC offers some interesting insights into the way MNCs from emerging economies strategize and manage their operations in different parts of the world. While Western MNCs have traditionally taken their domestic strengths ‘outward’ to the rest of the world, the Indian MNCs in the services sector have typically grown first in the developed markets by leveraging on their skills and domain expertise and have pioneered the art of global offshoring services delivery model

Conclusion

Despite the increasing trend towards the globalization of trade and commerce and cross-national convergence arising from it, significant differences remain in the way in which different countries organize business activities and more specifically, the management of employees (Brewster et al., 2005, Ferner, 1997). The cultural values framework pioneered by Hofstede (1980) demonstrates the limitations of universalistic models of IHRM that emphasize one-best-way. Even though some have contested

Acknowledgements

This study was funded by a grant from the SHRM Foundation, USA. However, the interpretations, conclusions and recommendations are those of the authors and do not necessarily represent the views of the SHRM Foundation.

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