Community Portal

Community Portal
When strong storms and other events threaten public safety, cause power outages in your community, or create damage to infrastructure and other key assets, uncertainty and even panic can quickly set in. The DataCapable® Platform™ Community Portal facilitates calm, not chaos.
Community Portal

Keeping Community Constituents Connected and Informed

A proven solution during severe disruptions of operations, the Community Portal helps utilities, local government, law enforcement, and emergency management teams immediately identify severely affected areas so that personnel can quickly respond. In addition, the Community Portal provides a communications platform to keep constituents informed about response and recovery in real-time.

With pinpoint accuracy, field technicians and municipal officials, including citizens on the spot, can map and report trouble spots via the Community Portal, adding photo references so that responses can be appropriate, quick and coordinated. As recovery begins, plans of action can be communicated via text and email to stakeholders throughout the chain in a transparent, accurate, and timely manner.

Real-Time Mapping

Real-Time Mapping
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The Community Portal’s interactive map makes real-time reporting and tracking of crews and recovery initiatives easy to manage. Whether you’re monitoring the operating condition of critical facilities, such as hospitals and daycare centers, or sharing locations of community support systems, everything response coordinators need to connect with users during a structural incident is easily shared via the portal.

Incident Reporting

Incident Reporting
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  • User-friendly mobile support makes on-the-spot reporting simple. Choose pre-selected incident options or manual reporting and upload photos for verification and operational context.
  • Track incidents in an area or region (like a power outage) and communicate status and response times to subscribed users via choice of group SMS text and/or email.
  • Manual location identification or GPS coordinate tracking helps emergency management pinpoint incident areas and dispatch operations teams to mitigate further damage and begin service restoration planning.

Admin Control Panel

Admin Control Panel
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When events that impact your community occur, such as flash flooding, wildfires, downed power lines or road closings, it’s important to have access to data so you know how and how many people in your area are affected.

The Admin Control Panel dashboard offers secure role-based access and helps operators track data and apply filters to overlay multiple data points on the map. With powerful “one to many” two-way communication tools, admins are able to keep designated groups and local operations informed while apprising local leaders of planned work and timeframes as infrastructure repairs are made.

Real-Time Platform-Agnostic Video Conferencing Built in

Real-Time Platform-Agnostic Video Conferencing Built in
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  • Share live video via browsers and smart phone with no separate application download required.
  • Visually inspect and assess damage, determine where and what resources are needed.
  • Geolocation tagging adds context to live video feed and accurately depicts local area impact.
  • Visual intelligence provides critical information and proper response can be directed to the field
Real-Time Mapping
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Incident Reporting
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Admin Control Panel
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Real-Time Platform-Agnostic Video Conferencing Built in
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Superior Mapping and Functionality for Public Safety

<p>Easy-to-use comprehensive toolset streamlines operational management and unburdens call centers.</p>
<p>Easy-to-use comprehensive toolset streamlines operational management and unburdens call centers.</p>

Easy-to-use comprehensive toolset streamlines operational management and unburdens call centers.

<p>Provide critical updates to key stakeholders, employees and customers during emergencies.</p>
<p>Provide critical updates to key stakeholders, employees and customers during emergencies.</p>

Provide critical updates to key stakeholders, employees and customers during emergencies.

<p>Quickly manage reported incidents and keep your teams coordinated in real-time through powerful two-way communications tools.</p>
<p>Quickly manage reported incidents and keep your teams coordinated in real-time through powerful two-way communications tools.</p>

Quickly manage reported incidents and keep your teams coordinated in real-time through powerful two-way communications tools.

<p>Review portal and user analytics through the Admin Control Panel’s robust search tools and archival data.</p>
<p>Review portal and user analytics through the Admin Control Panel’s robust search tools and archival data.</p>

Review portal and user analytics through the Admin Control Panel’s robust search tools and archival data.

<p>Leverage existing GIS assets and load in custom information layers.</p>
<p>Leverage existing GIS assets and load in custom information layers.</p>

Leverage existing GIS assets and load in custom information layers.

<p>Manage users and coordinate inbound and outbound messaging via group SMS text or email.</p>
<p>Manage users and coordinate inbound and outbound messaging via group SMS text or email.</p>

Manage users and coordinate inbound and outbound messaging via group SMS text or email.

<p>Multi-platform support allows convenient emergency coordination via a consistent desktop or mobile experience.</p>
<p>Multi-platform support allows convenient emergency coordination via a consistent desktop or mobile experience.</p>

Multi-platform support allows convenient emergency coordination via a consistent desktop or mobile experience.

Industries that Community Portal supports

Municipalities

  • Emergency Management
  • Public works
  • Power outages

Cross-Government Agencies

  • Emergency Management
  • Disaster Response and Mutual Aid
  • Local Government Officials

Utilities—Power, Water, Gas

  • Disaster response, grid damage, and more
  • Efficient crew routing for mutual aid and restoration
  • Power outages
  • Role-based access for stakeholder engagement
  • event dashboard community portal screenshot

    A Natural Gas Utility Streamlines Storm Preparedness & Response Coordination

    Learn how DataCapable’s Community Portal helped mobilize hundreds of line workers and crews ahead of the significant grid event, keeping them all in-the-loop with real-time actionable intelligence during the storm.
    Learn More
    No Thanks
event dashboard community portal screenshot

A Natural Gas Utility Streamlines Storm Preparedness & Response Coordination

Learn how DataCapable’s Community Portal helped mobilize hundreds of line workers and crews ahead of the significant grid event, keeping them all in-the-loop with real-time actionable intelligence during the storm.
Learn More
No Thanks

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