Resolved -
Working with Citrix and Microsoft Azure, Carestream Dental has applied a fix that is now allowing for customers to access Practiceworks successfully.
Apr 12, 13:41 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Friday, April 12th.
Apr 12, 08:12 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Thursday, April 11th.
Apr 11, 07:02 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Wednesday, April 10th.
Apr 10, 09:18 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Tuesday April 9th.
Apr 9, 06:59 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident.
Apr 5, 08:14 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Thursday April 4th.
Apr 4, 07:53 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Wednesday April 3rd.
Apr 3, 10:57 EDT
Update -
Carestream Dental engineering teams are continuing to work with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Tuesday April 2nd.
Apr 2, 10:02 EDT
Update -
Carestream Dental engineering teams are working with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Friday March 29th.
Mar 29, 08:07 EDT
Update -
Carestream Dental engineering teams are working with Citrix to identify and resolve this ongoing incident. We do not expect this incident to be resolved before the end of business today, Wednesday March 27th
Mar 27, 11:24 EDT
Investigating -
Carestream Dental is investigating reports of an issue with our PracticeWorks Hosted service. Users of this service may be experiencing an outage or degraded performance.
Mar 25, 08:44 EDT