Microtransit Service Pilot

Closed November 28, 2023, 03:00 PM

  • Reference number96217-010.0
  • StatusAwarded
  • SummaryThe Central County Transportation Authority, herein after “Metro” seeks proposals from qualified firms to design and operate microtransit services in Kalamazoo County, Michigan. A turnkey solution is desired, and proposals should include provisions for necessary software application/platform, vehicles, drivers, customer service and other elements more fully described in the Scope of Work.
  • Winning entity
    River North Transit LLC
  • Value$3,340,000.00
  • Date awardedJanuary 12, 2024

96217-010.0 Scoring for Proposals(PDF, 97KB)

96217-010.0 Proposals Submitted(PDF, 12KB)

96217-010.0 Addendum #1(PDF, 2MB)

96217-010.0 Pre-Proposal Meeting Attendance(PDF, 14KB)

96217-010.0 RFP Document(PDF, 556KB)

VIRTUAL PRE-PROPOSAL MEETING

Tuesday, October 31, 2023 at 2:00 p.m. Local Time (ET) via Zoom Webinar

 

1.         INTRODUCTION

The Central County Transportation Authority, herein after “Metro” seeks proposals from qualified firms to design and operate microtransit services in Kalamazoo County, Michigan.   A turnkey solution is desired, and proposals should include provisions for necessary software application/platform, vehicles, drivers, customer service and other elements more fully described in the Scope of Work.

2.         OBJECTIVES

Metro’s goal is to provide multiple levels of public transit service for Metro customers and to understand how microtransit services should be included in Metro’s overall long-range service plans.  To assist in this decision-making Metro needs to understand how microtransit improves mobility for the community, provides enhanced customer experience, comingles with existing service lines, and meets near-term and long-term operational and economic requirements.

3.         BACKGROUND

Metro conducted a Comprehensive Operational Analysis (COA) study that was performed by Foursquare ITP and AECOM and completed early in 2023.  One of the significant recommendations from the COA was to implement a microtransit program.  The COA can be viewed at www.kmetro.com/coa.  Microtransit could provide service to areas within the Metro service area that are lower-density and have no or low-productive fixed-route bus service.