<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv="Content-Type" content="text/html; charset=us-ascii"> <meta name="ProgId" content="Word.Document"> <meta name="Generator" content="Microsoft Word 15"> <meta name="Originator" content="Microsoft Word 15"> <link rel="File-List" href="cid:filelist.xml@01D7740A.17509150"><link rel="Edit-Time-Data" href="cid:editdata.mso"><style></style> </head> <body lang="EN-US" link="#0563C1" vlink="#954F72" style="tab-interval:.5in"> <div class="WordSection1"> We used AIRA for a student who was doing a student teaching internship a couple years ago. The students in the class were minors, which was another area of concern on top of those already mentioned below. We were told that all of their agents are screened are trained to follow HIPAA-level privacy at all times. The student had nothing but praise for the service. I recall there being a slight disagreement in what we thought we had purchased and what we were invoiced, but I do not believe it was very major (and very well could have been a miscommunication on either side).<o:p></o:p> <o:p> </o:p> <o:p> </o:p> Ione Priest, <a href="https://www.accessibilityassociation.org/cpacccertification">CPACC</a> | Accessibility Technology Manager Pronouns: she/her, they/them<o:p></o:p> Access Center<o:p></o:p> Metropolitan State University of Denver<o:p></o:p> Campus Box 56, P.O. Box 173362, Denver, CO 80217-3362<o:p></o:p> 303-615-0200 (office)<o:p></o:p> 720-778-5662 (fax)<o:p></o:p> <a href="mailto:ipriest@msudenver.edu">ipriest@msudenver.edu</a> | <a href="http://www.msudenver.edu/access">www.msudenver.edu/access</a> <o:p></o:p> MSU Denver logo:<o:p></o:p> <img border="0" width="184" height="102" id="_x0000_i1026" src="cid:image003.jpg@01D7740A.174BD660" alt="Metropolitan State University of Denver"><o:p></o:p> This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender immediately by reply e-mail and destroy all copies of the original message.<o:p></o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: athen-list <athen-list-bounces@mailman12.u.washington.edu> On Behalf Of Hunziker, Dawn A - (hunziker) Sent: Thursday, July 8, 2021 2:24 PM To: Access Technology Higher Education Network <athen-list@u.washington.edu>; ITACCESS@LISTSERV.EDUCAUSE.EDU Subject: [EXTERNAL] Re: [Athen] AIRA<o:p></o:p> </div> </div> <o:p> </o:p> <div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt"> NOTICE: This email originated from outside the University. Please exercise caution when replying or opening links and attachments.<o:p></o:p> </div> <o:p> </o:p> <div> Hi all,<o:p></o:p> <o:p> </o:p> We’ve also had inquiries about AIRA. I’m also interested in your feedback - so please share to the list!<o:p></o:p> <o:p> </o:p> Along with Todd’s wonder about security/privacy, I’d add FERPA to that list since they might be looking at class type data…<o:p></o:p> <o:p> </o:p> Note: I did have one experience with a guide via a phone (I’m not remembering what service) and, luckily, the individual was with me as they were trying the service – they would have ended up in a dead end area because the agent was relying on a map, and I believe glasses, and didn’t realize the street didn’t go through – a common occurrence on campuses!<o:p></o:p> <o:p> </o:p> <div> Bear Down,<o:p></o:p> Dawn<o:p></o:p> <o:p> </o:p> Dawn Hunziker<o:p></o:p> Assistant Director, Digital and Physical Access | Disability Resources <o:p></o:p> The University of Arizona | <a href="mailto:hunziker@arizona.edu"> hunziker@arizona.edu</a> <o:p></o:p> <a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdrc.arizona.edu%2F&data=04%7C01%7Cipriest%40msudenver.edu%7Cb243ac4814134054e2a508d9424ef845%7C03309ca417334af9a73cf18cc841325c%7C1%7C1%7C637613729257533572%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=6ZjGZ49qJ499kDjYRr4Alv4LViC7A0p%2FL2l3X%2F%2FYkZE%3D&reserved=0">drc.arizona.edu</a> | <a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fitaccessibility.arizona.edu%2F&data=04%7C01%7Cipriest%40msudenver.edu%7Cb243ac4814134054e2a508d9424ef845%7C03309ca417334af9a73cf18cc841325c%7C1%7C1%7C637613729257533572%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=9KdRImoyu03FfET3CoBcqticO0A5obdYdoLnBWjNOlU%3D&reserved=0"> itaccessibility.arizona.edu</a><o:p></o:p> 520-626-9409<o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: athen-list <<a href="mailto:athen-list-bounces@mailman12.u.washington.edu">athen-list-bounces@mailman12.u.washington.edu</a>> On Behalf Of Weissenberger, T M Sent: Thursday, July 8, 2021 1:14 PM To: 'athen-list@u.washington.edu' <<a href="mailto:athen-list@u.washington.edu">athen-list@u.washington.edu</a>> Subject: [EXT][Athen] AIRA<o:p></o:p> </div> </div> <o:p> </o:p> External Email<o:p></o:p> Colleagues,<o:p></o:p> <o:p> </o:p> Cross-posting this in a few common places--apologies in advance for any redundancy.<o:p></o:p> <o:p> </o:p> A couple of people on our campus have asked about AIRA, an app/service that connects blind people with remote agents to provide assistance with tasks in real time. If you have had experience with this product, I'd love to hear your impressions. Pluses and deltas welcome.<o:p></o:p> <o:p> </o:p> I should note that in addition to the base features, we're curious to hear thoughts on other aspect of the AIRA experience--security/privacy, support, cost. Thanks for any insights you can provide.<o:p></o:p> <o:p> </o:p> Best,<o:p></o:p> TMW<o:p></o:p> <o:p> </o:p> T.M. Weissenberger<o:p></o:p> IT Accessibility Coordinator<o:p></o:p> University of Iowa<o:p></o:p> <o:p> </o:p> 2800 University Capitol Centre<o:p></o:p> 200 S. Clinton Street<o:p></o:p> Iowa City, IA 52242<o:p></o:p> <o:p> </o:p> <a href="mailto:todd-weissenberger@uiowa.edu">todd-weissenberger@uiowa.edu</a><o:p></o:p> 319.384.3323<o:p></o:p> <o:p> </o:p> <img border="0" width="225" height="154" id="Picture_x0020_1" src="cid:image001.png@01D7740A.17509150" alt="The words "Accessibility at Iowa", gold on black, with the word IOWA also rendered in Braille pattern"><o:p></o:p> <o:p> </o:p> <o:p> </o:p> </div> </div> </body> </html>