BASIC Benefits App 12+

Consumer Driven Accounts

Benfinity, LLC

Designed for iPhone

    • 4.4 • 1.7K Ratings
    • Free

iPhone Screenshots

Description

The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like:

The ability to check your balances and submit requests - anytime, anywhere.

Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.

Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.

Suspend the use of a misplaced BASIC Card and reestablish use when ready.

Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.

Consolidate receipts digitally. Store photos of receipts and bills for quick access later.

What’s New

Version 3.3.0

Bugfixes

Ratings and Reviews

4.4 out of 5
1.7K Ratings

1.7K Ratings

slappydong ,

Last version was better

This app is so much worse than the last version. Far less user friendly. As the guy who has to teach everyone else how to use it, this most recent version chokes on donkey cocks.

Developer Response ,

Thank you letting us know things are not working well for you. We want to help. Please email us at BASIC_News@basiconline.com
to share more details and allow us to help you directly.

third_place ,

Buggy, inconsistent

Overall this is much easier than the former BASIC interface except the onus is on you to transfer money from their holding account to your own bank. (No thanks on them tracking my non medical spending habits! Too messy keeping eligible FSA purchases separate from “my money”... if it doesn’t auto approve your purchases it seems it’ll be taken out of your reimbursement!)

App is very buggy. “Remember me” at sign in won’t remember me. Nothing prompts Apple to save my password, either.

Attaching verification results in a green spinning circle. You have to close the app and go back in where it still says Attach Verification but is somehow attached, possibly leading to upload the same item several times (I just had this happen). Each subsequent time it gets +1 step further and then does the green “spinning circle of death”.

Lastly, and this is perhaps an issue with BASIC, their approvals are widely inconsistent. I uploaded one proof for a copay and they said OK, uploaded same proof for a second one and they said No, Need More Verification. (Of which I didn’t get an email notification, so the overall notifications are WIDELY inconsistent and untimely. I have to be proactive to monitor reimbursement requests daily.)

Developer Response ,

Thank you letting us know things are not working well for you. We want to help. Please email us at BASIC_News@basiconline.com to share more details and allow us to help you directly.

Family-3 ,

Company and app does not explain its benefits .

Company dose not explain how the benefits work. They take you hard earned pretax money which is suppose to be a benefit to your family and make it very difficult to get your money back. They are hard to contact and do not explain them selves very well. They told me I had money to carry over and come to find out that I lost it as soon as I stopped participating in the plan. I will never recommend anyone to use this company or app and even detour you from starting. In my opinion it’s a scam and that why they make it so difficult to recover your funds!

App Privacy

The developer, Benfinity, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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