BASIC benefits app
3.8star
300 reviews
10K+
Downloads
Everyone
info
About this app
The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like:
The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
The ability to check your balances and submit requests - anytime, anywhere.
Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.
Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.
Suspend the use of a misplaced BASIC Card and reestablish use when ready.
Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.
Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.7
296 reviews
Chris Gomez
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January 13, 2021
Horrible app. Sometimes it prompts for biometric login, sometimes not. Sometimes it tells me I have to update the app, but the link it provides takes me to a different app. Sometimes it asks me for the last 4 digits of my SSN before I can login, but then it doesn't log me in anyway. This is where I'm at right now - this app is currently, literally, unusable. (updated app via Play store on Jan 13, 2021).
4 people found this review helpful
John Cordone
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February 3, 2024
Whatever the last update was, it is not allowing me to set a 4 digit pin, so I can't open it!
1 person found this review helpful
Angela Tacey
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January 28, 2024
The app is useless, it directs you to Basics website for almost everything you have to do. The website is not meant for use on cell phones so its impossible to accomplish anything. Very frustrating experience. New customer to the HSA and so far am thoroughly disappointed in customer service, app and the enrollment literature that they send you with your HSA card. Beware it has been over 1 month and I still cannot access my HSA funds and no one in customer support is able to help.
1 person found this review helpful